This place is hands down the best apartment we have stayed at in Europe. It surpassed all our expectations in all respects. Bob was in constant contact with us even though he lives in Italy. His local rep, Didier, met us at the apartment and took us through all we needed to know including local eating recommendations. The apartment is in a great location in a quiet street but only steps from great eating, shopping and site-seeing musts. Above all it is quite beautiful with high ornate ceilings and has been re-furbished to an extremely high standard. All the essentials to get you started when you first arrive are provided. We loved Avignon and the experience was greatly enhanced by staying in this apartment. Would love to return and would recommend to anyone.